Refund and Return Policy
Thank you for shopping at Lyssa Lashes. We strive to ensure that you are satisfied with your purchase. Please read this policy carefully regarding your rights and obligations with respect to returns and refunds.
Cancellations:
Once an order is placed, we do not accept cancellations. Please review your order carefully before completing your purchase.
Once an order is placed, we do not accept cancellations. Please review your order carefully before completing your purchase.
Order Errors:
If there is an error concerning your order (e.g., wrong lash purchased, incorrect address), please contact us immediately at info@lyssalashes.com. We will make every effort to accommodate your request to edit your order before it is processed and shipped.
If there is an error concerning your order (e.g., wrong lash purchased, incorrect address), please contact us immediately at info@lyssalashes.com. We will make every effort to accommodate your request to edit your order before it is processed and shipped.
Final Sale and Non-Refundable Products:
Due to the nature of our products, all sales are final. We do not offer refunds or exchanges on any products purchased through our website.
Due to the nature of our products, all sales are final. We do not offer refunds or exchanges on any products purchased through our website.
Damaged or Defective Products:
In the rare event that your product arrives damaged or is defective, please contact us within 48 hours of receiving your order at info@lyssalashes.com with your order number and a photo of the damaged or defective item. We will assess the issue and work with you to find a satisfactory solution, which may include a replacement or store credit at our discretion.
In the rare event that your product arrives damaged or is defective, please contact us within 48 hours of receiving your order at info@lyssalashes.com with your order number and a photo of the damaged or defective item. We will assess the issue and work with you to find a satisfactory solution, which may include a replacement or store credit at our discretion.
Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us at info@lyssalashes.com before making your purchase. We are here to assist you and ensure a positive shopping experience.
If you have any questions about our Returns and Refunds Policy, please contact us at info@lyssalashes.com before making your purchase. We are here to assist you and ensure a positive shopping experience.
This Returns and Refunds Policy is effective as of 06/27/24. Lyssa Lashes reserves the right to amend this policy at any time without prior notice.